LaHarpe's Office Furniture is a fully certified installing Dealer of
Knoll products. LaHarpe's is committed to excellence in customer satisfaction of their
furniture purchase. In addition to
installation services of new office furniture, LaHarpe's offers project
management, repair, touch-up, relocation, delivery, inter-market coordination,
and shipping and maintenance programs all supplied by LaHarpe's employees.
LaHarpe's Provides
Project Management: Planning and
communication with facility and
construction personnel (carpeting, electrical, computer,
technical, etc.)
Pre-install meeting at installation
site or sites chosen by customer
Installation available (7) seven days a week (additional charges may apply)
Assembly of products by factory
trained/authorized personnel in
accordance with manufacturer’s specification
to conform with final (approved) drawings.
Will receive delivery at designated
site & inventory of shipment
Identification of missing/incorrect
items
Inspection of product for
manufacturing defects and shipping
damage
Placing product in correct location
ready for installation (inside delivery)
Unpacking of product & trash
removal
Filing freight claims & placing
service orders
Post-install walk through
Coordination of service orders;
receiving and installation
Returning any incorrect items to
manufacturer
Support of manufacturers warranty on parts due to manufacturing
error
Support of manufacturers warranty on labor for additional service beyond original installation and follow-up service work including minor adjustments
Optional temporary storage of up to 30
days after receipt of product
(additional charges may apply)
Optional storage of additional product
(additional charges may apply)
Customer Provides
• Final (approved) drawings
• Installation site service (heat,
electric, elevator service, electoral/data
connections)
• Location for receipt of delivery,
adequate storage space and staging area
